President Jokowi’s desire to overcome the impact of the coronavirus on the economic sector, included customers that receiving bank loans and financial institutions, responded quickly by the Financial Services Authority (OJK). One of the regulated matters is the provision of credit relief to banks and financial institutions.
Unfortunately in the implementation, many customers complained about the difficulty of getting this credit relief. The ‘ojek’ online (online motorcycle taxi) drivers who are members of Garda, for example, said that the requirements to get the credit relief is too bureaucratic.
“The credit relief is too prolix bureaucratic, too difficult for the drivers. The requirement is too much, so many of us can not file (credit relief),” said Igun, Tuesday (7/4).
The relief provided by banks is in line with the OJK Regulation No. 11 of 2020, which instructs financial institutions to provide relief for borrowers affected by the COVID-19 pandemic. Financial and Capital Market Legal Specialists from Universitas Indonesia, Arman Nefi, appreciate the OJK’s quick responses regarding the regulation.
Unfortunately, as complained by the customers receiving credit, Arman also saw many problems in the field that had not been answered by the POJK. Though POJK has been running for almost a month, which is set on March 13, 2020, and promulgated March 16, 2020.
“Apparently there are still many things that cannot be answered at the time of its implementation. Beautiful in the statements of officials in the public, but does not provide relief to the affected parties and also only realized there are shortcomings and weaknesses after the regulations (policies) are enacted and enforced “Arman said through a written statement received by Kumparan on Sunday (12/4).